These Terms of Service ("Terms") govern your use of the website and services provided by Simply Geeks LLC ("Simply Geeks," "we," "us," or "our"). By using our website, requesting a quote, or sending us a device, you agree to these Terms.

1. Our Services

Simply Geeks provides electronics services, including mail-in and in-shop HDMI port replacement and related console and computer services. Descriptions and pricing on our website are provided for general information and may change without notice.

2. Quotes & Pricing

Quotes are estimates based on the information you provide and are subject to inspection of your device. If additional issues are found, we will contact you before performing additional work. You are responsible for the agreed price plus any applicable taxes and shipping charges.

3. Shipping & Risk of Loss

For mail-in orders, you are responsible for properly packaging your device. We are not responsible for damage that occurs in transit due to inadequate packaging. Where we provide a prepaid label, coverage is limited to the carrier's standard terms. Title and risk of loss for returned devices pass to you upon our delivery of the package to the carrier.

4. Inspection & No-Service Situations

Some devices may have damage beyond the scope of the requested service or may not be serviceable. If we determine a device cannot be completed as requested, we will notify you and return the device. Diagnostic or return-shipping fees may apply as disclosed to you.

5. Your Data & Content

You are responsible for backing up any data on your device before sending it to us. We are not responsible for any loss of data, saved games, accounts, or other content that may occur during service.

6. Warranty

We provide a limited warranty covering the specific component we service against failure of our workmanship. This warranty does not cover new or unrelated issues, physical or liquid damage, misuse, or tampering after service. This limited warranty is the only warranty we provide; all other warranties, express or implied, are disclaimed to the fullest extent permitted by law.

7. Payment

Payment is due as invoiced, typically after the service is completed and before the device is returned. We may hold a device until payment is received.

8. Unclaimed Devices

Devices left with us or unpaid for more than 60 days after we notify you that service is complete may be considered abandoned and may be disposed of or recycled in accordance with applicable law.

9. Limitation of Liability

To the fullest extent permitted by law, Simply Geeks's total liability arising out of or relating to our services is limited to the amount you paid for the service in question. We are not liable for indirect, incidental, special, or consequential damages.

10. No Manufacturer Affiliation

Simply Geeks is an independent electronics service business. We are not affiliated with, endorsed by, or acting on behalf of Sony, Microsoft, Nintendo, or any other console or device manufacturer. All product and company names are trademarks of their respective owners and are used for identification only.

11. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Tennessee.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

13. Contact Us

Simply Geeks LLC
4811 Lebanon Pike Suite 103, Hermitage, TN 37076
615-752-2619
contact@simplygeeks.co

Terms of Service