Mail-In Console Repair in Kentucky at simplyGEEKS
Mail-In PS5 & Xbox Console Repair
Can't visit us in person? No problem! We offer nationwide mail-in repair for broken HDMI ports, no video signal, consoles that won't turn on, and disc drives that won't read. Ship your console to us, we fix it fast, and return it with tracking — return shipping included in our price!
FREE Shipping Both Ways
We pay to ship your console to us and back — a $25–$40 value, included free.
What We Repair by Mail
The four problems behind almost every dead console — all handled in-house at component level.
HDMI Port Replacement
Bent pins, a loose connector, or a port that only works at the "perfect angle." We remove the damaged port and install a brand-new one with precision micro-soldering.
No Video Signal
Console powers on but your TV says "no signal." We work the whole video chain at board level — the port, ripped traces, and the HDMI encoder IC — until the picture is back.
Won't Turn On
No lights, one beep then nothing, or instant shut-offs. A dead console is usually one failed component, not a dead motherboard — we trace the fault and replace exactly what failed.
Disc Drive Problems
Discs that won't read, won't eject, or won't go in at all. We repair or replace the drive and make sure your games load like day one.
Servicing the PS5, PS5 Slim, PS5 Pro, Xbox Series X and Xbox Series S — disc and digital editions.
How Mail-In Repair Works
Three steps on your end. We handle everything else.
Get Your Free Quote
Tell us your console model and what it's doing. We email the pricing for your issue in minutes — no obligation.
Get Your FREE Shipping Label
We pay for shipping to us. Print it at home, or scan a QR code at the counter — no printer needed.
Drop It Off. That's It.
Box up your console and hand it to any USPS location. You're done — we take it from here.
Then we take over — you just get updates
Watch an HDMI Port Replacement
A real board-level HDMI port replacement, sped up — the precision micro-soldering our specialists perform on every console we service.
Get Your Free Quote for Mail-In Repair
Tell us the console and the problem, and we'll email the pricing that applies to your issue. Our prices include return shipping!
Our No-Surprise Promise
- We inspect your console and send you an exact invoice before any work begins.
- You are never charged more than you approve. If you decline, just say so.
- Getting the quote costs nothing and commits you to nothing.
Questions? Call Us
615-752-2619Testimonials
Juile W.
"Thomas was amazing to work with and actually stayed late, so I could drop off and pick up our system! It's working like a dream and I would highly recommend this place!"
Candi P.
"We have used Thomas for over 10 years and highly recommend him! Super quick and amazing at what he does!!"
Chelsea C.
"Quick service done well! I had my computer screen replaced."
Chloe B.
"Thomas was quick and effective in his work! He kept me regularly updated on the progress of his repairs and was really easy to communicate with. I've used him for both iPhone and MacBook repairs and have always been pleased."
Steven J.
"Lost my power supply on an OWC raid array. Thomas fixed it up promptly and now it works great!"
William D.
"Hands down the best place you can take your computer or gaming console for repair. I've been coming here for years and have only used Thomas for repairs or upgrades. Do yourself, your wallet and your electronics a favor and come here!"
Wendy C.
"My Dell laptop wouldn't charge. I replaced the cord without any luck. Thomas quickly diagnosed and fixed my issue (it was the receptacle) and was very reasonable. I will use him for all of my electronic repairs in the future."
Anton S.
"Thomas, the computer geek, was incredibly helpful. He was able to spot the issue with the laptop within seconds. I mean, the guy knows his stuff. It took about one business day from the drop off to the pick up. The price was more than reasonable."
Ro S.
"Good guy. He's repaired a few of my devices and his prices are great. Always quick and let's me know what he's doing before doing it. Definitely my goto guy for electronic issues."
Jessica D.
"Policy to not pay for what doesnt fix your stuff is amazing. Working ahead of schedule? Superb. Staying late to help customers? Outstanding. The prices? Affordable and cheaper than the competition!"
Why Choose Simply Geeks for Mail-In Repair?
Free Return Shipping
Return shipping is included in our price. No hidden fees or surprise costs.
Fast Turnaround
Most repairs completed in 1-3 business days after we receive your console.
Board-Level Specialists
Component-level micro-soldering — we repair the board itself, not just swap parts.
Warranty Included
All repairs backed by our warranty. We stand behind our work.
Frequently Asked Questions
Common questions about our mail-in console repair service
Fill out our form with your console and what it's doing to get a quote, then ship it to us with the free prepaid label. We repair it (usually within 1-3 business days) and ship it back with tracking. Return shipping is included in our price!
Four things cover almost everything we see: HDMI port replacement, no video signal, consoles that won't turn on, and disc drives that won't read, accept, or eject discs.
We service the PS5, PS5 Slim, PS5 Pro, Xbox Series X and Xbox Series S in both disc and digital editions. If your problem isn't on the list, pick "Something else" on the form and tell us — we'll let you know if we can help.
Almost always, yes. A completely dead console usually has one failed component — a power supply fault or a single board-level part — not a dead motherboard. We pinpoint the exact fault, quote you the work, and you decide before we do anything.
It depends on the problem — HDMI port, no video, no power, and disc drive work are each priced differently. Our mail-in repair prices include return shipping. Pick your issue on the form above and we'll email you the pricing that applies to it.
More extensive damage — ripped traces, or a failed HDMI encoder IC — costs more. Either way, we send you an exact invoice for approval before any work begins, so you're never charged more than you agreed to.
It's rare, but it usually happens with consoles that have been worked on previously. If we determine your console is irreparable, a $50 evaluation fee covers the diagnostic work and return shipping — and it may be waived entirely if you'd rather leave the console with us for parts. We tell you the outcome before anything is charged.
Yes. Along with the printable label we send a USPS QR code — show it on your phone at any USPS counter and they'll print and attach the label for you, free of charge.
Once we receive your console, most repairs are completed within 1-3 business days. Total turnaround depends on shipping times to and from our facility.
Yes! We are experienced professionals who have repaired thousands of consoles. Package your console securely and we handle it with care. All repairs include a warranty.
We accept mail-in repairs from all 50 US states. Simply ship your console to our Tennessee location and we'll repair and return it to you anywhere in the country.
Yes! All our repairs come with a warranty. If the same issue returns, we will repair it again. We stand behind our work and use quality replacement components.
Cities in Kentucky We Serve via Mail-In Repair
Not limited to these cities — we accept mail-in repairs from anywhere in Kentucky!